SHIPPING POLICY
Turnaround
All orders are shipped within 48 hours from Monday – Friday at 8 am – 5 pm.
Carriers
We use the following carriers to deliver our orders:
- USPS
- UPS
- FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance not to place your order if you decide not to.
Back Orders
If an item goes on backorder, we will ship you the part of your order that is in stock. When the item becomes available, we will ship the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
RETURNS POLICY
How to Return an Item
Your item must be in its original unopened condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
- Please email oscarsseasoning@aol.com to request a refund, and we will assign you a tracking #.
- Mail your returned item to: Oscar’s Seasoning Things Jamaica, Inc.
1050 Dickens Street
Far Rockaway
New York, NY 11691 - Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Items can not be returned if they are opened.